Sales Coordinator

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Job description

We are seeking a highly motivated and proactive Sales Coordinator to join a dynamic technology buiness. This is an exciting opportunity to play a key role in managing the sales processes, from handling enquiries to supporting the Head of Sales in developing and securing new business opportunities.

Key Responsibilities:

• Manage the Sales email inbox, ensuring timely responses to customer requests.
• Assist the Head of Sales in handling sales enquiries and leads, maximising opportunities with new and existing clients.
• Collaborate with the Support team to process quotes from support tickets, following up as necessary.
• Work with the Provisioning team to ensure customer requests are fulfilled to a high standard.
• Support in developing and improving internal sales systems (Salesforce), documenting and maintaining processes.
• Monitor and update Salesforce data related to leads, contracts, products, opportunities, and quotes. Provide weekly sales reports.
• Build a solid knowledge base of products and services through collaboration with technical colleagues.
• Proactively identify and seek new customer opportunities through online research, LinkedIn engagement, referrals, and networking.
• Assist in writing and preparing sales proposals.
• Utilise LinkedIn and email outreach to generate warm leads and nurture relationships with potential clients.
• Manage the sales pipeline, ensuring opportunities are effectively tracked and followed up.

What We're Looking For:

• A knowledge of ISP, Telecoms, or Computer Hardware is useful
• Experience in a B2B sales environment.
• Good skills in Microsoft Office suite (or Mac equivalents such as Keynote/Pages) for preparing accurate proposals and documents.
• Initiative and Proactivity: A self-starter with the ability to identify new business opportunities and engage clients through email, LinkedIn outreach, and database management.
• Customer-Centric Approach - A focus on understanding and meeting client needs, with a dedication to high customer satisfaction.
• Technology Aptitude: Quick learner with the ability to understand and communicate new technologies and services to clients.
• Communication and Organisation: Excellent verbal and written communication skills, with strong attention to detail. Ability to prioritise and manage tasks independently.
• Collaboration: Strong teamwork skills, working seamlessly with technical, provisioning, and support teams to ensure smooth customer interactions.

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