Transport & Collections Coordinator

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Job description

Job Title: Transport & Collections Coordinator
Location: Newton Heath, Manchester
Salary: 25,000.00 to 28,000 per annum
Working Hours: Monday to Friday, 8:00 AM - 5:30 PM.

We are seeking a Transport Collections Coordinator to join our expanding team. This role involves a combination of customer service and administrative tasks, and we are looking for a candidate with strong computer skills, particularly in Excel and PowerPoint. Experience with SAGE Accounts is a plus but not essential.

Key Responsibilities:

• Plan and organise day-to-day routes for drivers.
• Communicate effectively with the production team.
• Handle site paperwork and customer communications.
• Manage transport maintenance for four vehicles, including weekly vehicle checks.
• Maintain driver records, including working hours.
• Process collections throughout the day and ensure customer KPIs are met.
• Coordinate collections from multiple locations and manage orders with third-party hauliers.
• Build and maintain relationships with hauliers, ensuring KPIs are followed.
• Organise product transfers between company sites.
• Generate monthly reports for customers and senior management.
• Support the accounts team during month-end closures and assist with daily input functions.
• Place site orders when necessary.

Skills & Requirements:

• Strong B2B customer service experience.
• Ability to manage a dynamic and changing transport schedule.
• General business acumen and conscientiousness.
• Excellent organisational skills and attention to detail.
• Ability to follow procedures accurately.
• Strong time management and reliability.
• Comfortable working under pressure in a fast-paced environment.

This is a fantastic opportunity for someone looking to grow in a varied, fast-paced role within a supportive team. If you're eager to develop within a commercial setting and thrive in a busy environment, we'd love to hear from you!

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