Regulatory Manager - Healthcare

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Job description

Mon Fri between 8am to 6pm
35 hours per week
Hybrid role

We have partnered with a local Medical Practice to assist them with recruiting a patient focused professional, with end-to-end complaints resolution experience, gained from a regulated industry - experience within an insurance environment is highly desirable.

To be successful in this role you will need to be confident managing investigations in a sensitive manner, meeting tight deadlines and organising your own workstream efficiently. Be an effective communicator with excellent interpersonal skills and a successful negotiator, always ensuring their patients are treated fairly, and the staff protected.

The role
You would be responsible for ensuring the Practice s adherence to all relevant laws, regulations, and industry standards along with the delivery of data privacy and data protection across the Practice. The role will require a deep understanding of data protection & health and safety Laws, such as GDPR, as well as other privacy legislation and compliance frameworks applicable to the NHS (training provided).

Key responsibilities

• Address, investigate and resolve all correspondence promptly, meeting regulatory deadlines.
• Own all customer issues through to resolution, ensuring response to stakeholders in a timely and appropriate manner.
• Act as litigation assistant to the Practices medical defence organisation.
• Ensure full compliance with UK data protection laws, as well as adherence to specific regulations relevant to our organisation and our internal and external audit obligations.
• Manage all aspects of Health, Safety & Wellbeing taking responsibility for all aspects of developing, implementing & maintaining H&S standards, and undertaking risk assessments

Benefits

• Salary of up to £34,218 per annum pro-rata
• NHS Contributory pension scheme, up to 33.58%, including your 9.8% contribution
• 25 days annual leave + bank holidays (pro-rata)
• Birthday Policy - 1 day s annual leave for Birthday (pro-rata)
• Long Service Policy enabling 5 extra annual leave days (pro-rata)
• A flexible working policy that helps you balance your work and family responsibilities
• Health and wellbeing plan e.g. cashback for opticians appts, 1 afternoon per month assigned for training
• NHS Pension Scheme - death in membership benefits, including life assurance and family benefits. The scheme provides a lump sum and pension benefits to eligible dependants.
• Free onsite parking

Commutable from: Northampton, Northamptonshire, Warwickshire, rugby, Leamington spa, Towcester, Coventry, Milton keynes

CRC Recruitment are a leading Midlands based recruitment consultancy covering vacancies across the UK. We have been established since 2003 and have a reputation for high service standards to both candidates and clients. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors.

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