Client Relationship Director

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Job description

Client Relationship Director
Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday between 8am and 6pm
Location: Home based with travel as required
Salary: £80,000 per annum

SUMMARY

Overall accountability for the pro-active contractual and commercial relationship management of Medigold Health s Occupational Health client portfolio, managing a team of Strategic Relationship Managers and Client Relationships leads. Strategic responsibility for the development of the client portfolio through up-sell, cross sell and the realisation of other opportunities to meet Medigold Health s revenue targets. Driving continuous improvement in client engagement, and team performance. Overall accountability for the implementation and maintenance of client accounts.

REQUIREMENTS FOR THIS ROLE

• Bachelor's Degree level or equivalent.
• Minimum of ten years experience in Client Relationship Management.
• Experience of managing a team.
• Experience in healthcare sales or account management desirable.
• Strong communication and presentation skills must be able to communicate efficiently to all levels of internal and external stakeholders.
• Excellent relationship management skills must be able to build and maintain relationships with senior managers, directors and key client stakeholders.
• Influencing must have the ability to influence key decision makers internally and externally.
• Time & diary management must be able to manage own time and diary, whilst working remotely across the UK, attending client meetings and Medigold Health sites were required.
• Excellent knowledge of Outlook, Word, Excel and PowerPoint is essential.
• Experience of Salesforce is desirable.
• The ability to work under pressure and meet multiple deadlines in line with client and business requirements.
• Must have full and clean driving licence and be willing to travel.

CORE SKILLS & BEHAVIOURS

• Demonstrable relationship management skills
• Strong team leadership skills
• Highly organised
• Able to work as a team and independently
• Time planning and priority setting
• Adaptable and able to embrace change
• Exemplary communication and presentation skills
• Strong attention to detail
• Decisive thinker
• Ability to analyse data and make informed decisions
• Ability to influence
• Ability to motivate others
• Flexible
• Responsible
• Well organised
• Professional in appearance and approach
• Proactive
• Trustworthy and honest
• Calm under pressure
• Willing to learn new skills
• Efficient
• Enthusiastic and proactive
• Results-driven

HOW TO APPLY

Interested in this Client Relationship Director opportunity? Click apply and you will be redirected to our careers website to complete your application.

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