Correspondence and Appeals Officer

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Job description

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Correspondence and Appeals Officer on a 3 months contract initially with a possibility of further extension.

Hybrid working with 1 to 2 days per week in the offices
Driving License preferred but not essential
Parking & Customer Relations Team

Overall Purpose of Job

To provide effective and efficient customer support and service, within the Parking Service, with
specific reference to the consideration of and response to written enquiries, representations,
appeals or statutory declarations received from members of the public in relation to Penalty Charge
Notices.

Job Context

The post holder reports to the Customer Relations Team Leader
1. The post holder has line none management responsibility up to
2. The post holder has no budget responsibility.
3. The post holder will be required to work some evenings, weekends and occasional public
holidays in order to meet service requirements and in order to ensure appropriate representation
of the Council with residents, the Mayor and elected members, and external bodies.

If this sounds good to you, please apply for immediate contact or call us directly.

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