Assistant Service Manager

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Job description

About the role

We have an excellent opportunity to join our Team at Porsche Centre Glasgow as an Assistant Service Manager.

As Sytner Assistant Service Manager you will lead a fantastic Aftersales Team with a significant focus on delivering an outstanding experience for every Customer that visits our Centre. You will oversee our team of Service Advisors and also support our Service Manager with a wide range of responsibilities that will in turn drive retail hours and profitability within the Aftersales Department.

You will be an integral member of the Management Team and deliver only the very highest levels of Customer care while also possessing a great sense of attention to detail regarding the Departments processes and procedures.

This is a full-time role which can typically include weekends to ensure we provide our Customers with the highest levels of service.

About you

Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive the Team to deliver the very best results on a daily basis. It is of paramount importance than you have fantastic communication skills as you will form relationships with our Customers and will have a direct working relationship with all of our Departments within the Business.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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