Outreach Workers

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Job description

Secondment/fixed term opportunities (until 31 March 2025 with the possibility of extension)

Do you have a passion for working with people and the ability to empathise with others?

About the role

The SPOT team are looking for multiple committed individuals who want to work within a street outreach team tasked with reducing rough sleeping in Southwark. This role is challenging and rewarding, for both an experienced worker who wants the autonomy and flexibility to find creative solutions or as a development role for a worker that wants to learn outreach skills and is keen to work with clients at a point where their need is acute. You will be expected to work with clients in a variety of settings and being a rough sleeper team will require an ability to do some shifts starting at 6am and others finishing at 2am.

In this role you will:

• Conduct outreach alongside a range of partners and proactively assess those found to rapidly access housing, health services and treatment
• Manage a caseload of clients suffering multiple disadvantage where there are significant barriers to rapidly accessing accommodation and services requiring relationship building and a thoughtful approach to making incremental change.
• Have an opportunity to work with a truly diverse group of clients and needs, assisting them to meaningfully change their lives for the better

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.

About you

The successful candidate will be a strong good communicator who can engage with clients in a range of settings. They will also be adaptable to challenges relating to communication, be it language barriers, cultural differences or working with those who are neuro-diverse. This includes the ability to convey concepts to people in a simple way that can be easily understood.

In addition, the successful candidate will have some experience of client case management and the resilience to achieve and meet agreed outcomes paired with the ability to work remotely and lone work with vulnerable people.

We would encourage applications from bilingual candidates, with Tigrinya, Amharic, Arabic and Spanish being currently sought after in the borough.

A UK driving licence is required for this post.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website.

To find out more and apply please go to the St Mungo s careers page on our website.

Closing date: 10am on 7 October 2024

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

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