Service Engineer

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Job description

Elevate your career with Accles & Shelvoke, where precision engineering meets innovation. In this unique role, you'll combine hands-on production with on-the-go field service, all while expanding your skills and developing your career with a global leader.

Service Engineer
Birmingham, B76

• Full Time, Permanent
• £32,000 - £34,000 (Overtime may be required)
• Full private healthcare (including family), pension matched up to 6%
• International travel may be required

Please Note: Applicants must be authorised to work in the UK

Established in 1913, Accles & Shelvoke is a global leader in the production of the CASH brand of stunning products, which are recognised and exported to 6 continents. Our precision-engineered tools ensure animal welfare is not compromised, and our ACVOKE cable spiking tools are trusted worldwide for safe work on high voltage power cables.

About the role:

Your role will be split between the Birmingham factory and customer sites, starting with factory training in production and assembly, followed by field training in repair and service. Once trained, you'll work in Birmingham, UK-wide, or globally as needed. This new role offers a varied schedule and growth opportunities, with a 50/50 split between factory and field duties.

Key Responsibilities:

• Learn and assist in all elements of production, including assembly, testing, and finishing
• Visit customer sites to maintain, repair, and calibrate A&S Ltd products
• Promote and sell our full range of services and products while in the field
• Conduct customer training on the safe handling and maintenance of our equipment
• Maintain detailed records of visits, sales, and customer interactions
• Ensure company tools, equipment, and vehicles are well-maintained and presentable
• Engage with customers to discuss technical issues and provide commercial solutions

Benefits:

• Full private healthcare including family coverage
• Pension matched up to 6%
• Opportunities for international travel

Experience and Qualifications:

• Background in mechanical engineering with factory and field experience
• Methodical, eager to learn, and ready for a role where no two days are the same
• Proficient in Microsoft products and interested in technology
• Presentable, articulate, and comfortable working with a variety of customers and colleagues
• Commercially aware, with a focus on customer satisfaction
• A-Level education or 3+ years of experience in a similar role
• Clean driving licence, passport, and no criminal convictions

How to apply for the role:

If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

Please Note: Applicants must be authorised to work in the UK

Other suitable skills and experience include Production Technician, Field Service Technician, Mechanical Engineer, Service Engineer, Maintenance Technician, Assembly Technician, Calibration Technician, Technical Support Engineer, Manufacturing Engineer, Mechanical Fitter.

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