Sales Account Manager - Oxfordshire IT Consultancy

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Job description

Are you passionate about building strong client relationships and helping businesses succeed through tailored IT solutions?

Do you have a proven track record of driving consultative sales, managing key accounts, and uncovering new business opportunities?

Are you ready to lead a dynamic sales strategy while collaborating with technical teams to deliver exceptional value to clients?

If so, we'd love to hear from you.

Previous sales experience within the B2B professional services space is essential, but if you do know that being a Microsoft Solutions Partner and Cyber Essentials Certified means we're trusted in the IT space, even better.

Role Info:

Sales Account Manager
Wallingford (OX10) - (we're open to discuss adhoc WFH flexibility with the right candidate, after the first 6 months probation period + training).
£35,000 Basic £46,000 OTE Uncapped
Plus Perks: Quarterly events, monthly lunches as well as EAP for staff to access. And the most underrated benefit you can get - working with nice, 'down to earth people' who are supportive & collaborative.

Hours: 08.30am - 5.30pm
Permanent - Full Time
Reporting to: Managing Director

Your Background / Skills: Customer Relationship Management (CRM), New Business Development, Upselling/Cross-Selling, able to work both independently and as part of a team.

Level. Min 2-3 experience in a Sales / Business Development / Account Management role.

About us:

We are a privately run IT Managed Service Provider based in Wallingford, Oxfordshire. We provide managed services to Businesses & Schools and pride ourselves on professionalism, reliability and a consultative approach to support. We are fortunate to have an incredibly experienced group of friendly people that we get to call our team.

We have over 15 years of experience within the market, with each team member bringing a wide range of skills and expertise from all areas of the IT sector.

We go to great lengths to give our clients peace of mind and ensure working with us will exceed expectations. We use our expertise to ensure our clients are given an added advantage utilising IT solutions catered to their requirements.

We are a Microsoft, Barracuda, KnowBe4, Exclaimer & Webroot partner amongst others. We have achieved a consistent 35-40% growth year on year and are at the perfect point for someone to join the team and be part of a small but growing team.

Where you come in:

We are looking for a dynamic and results-driven Sales Account Manager to build and maintain strong client relationships. You will act as a key liaison between clients and internal teams, ensuring the seamless delivery of our IT services. Your role will involve conducting regular performance reviews, presenting reports to demonstrate service value, and driving upselling opportunities.

As part of our growth strategy, this role will focus on developing new business while also managing key accounts. You will collaborate with our technical team to tailor solutions that meet client needs, contributing to client satisfaction and retention while identifying sales leads within our existing client base.

Key Accountabilities:

Commercial:

+ Lead and develop our Sales strategy.
+ Attend networking and supplier events.
+ Prepare tenders, pricing proposals, contract bids, and follow up to completion.
+ Promote cross-selling and upselling opportunities.
+ Explore revenue opportunities within the existing client base.
+ Provide the leadership team with overview of account performance, spend and opportunity for growth.
+ Set and track sales account targets, aligned with company objectives.
+ Monitor sales metrics (e.g., quarterly sales results and annual forecasts).
+ Suggest actions to improve sales performance and identify opportunities for growth.

Customer Success:

+ Build and maintain strong client relationships as a company ambassador.
+ Manage key accounts to drive sales and meet/exceed targets.
+ Conduct performance reviews and presentations to showcase service value.
+ Address client needs, acting as a liaison with internal teams.
+ Collaborate with the technical team to offer tailored solutions.
+ Ensure high client satisfaction and retention.

About you:

+ Proven experience managing information in a service environment and building customer relationships.
+ Success in growing new business.
+ Strong negotiation, interpersonal, and communication skills (written and verbal).
+ Organised, self-motivated, and able to work independently and in a team.
+ Experience in client meetings and presentations.
+ Strong sales acumen with a growth-focused mindset.
+ Skills in strategic planning and data analysis.
+ Adaptability, resilience, and commitment to ongoing professional development.

Sounds like a good fit? Apply here for a fast-track path to our Hiring team

Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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