Account Executive

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Job description

Fully remote role working as an Account Executive for an expanding FinTech/SaaS business.

We are seeking a motivated and organised individual to join our sales team as an Account Executive. The successful candidate will be responsible for the following tasks:

• Holding discovery meetings with prospects to identify their requirements, pain points, and key business drivers.
• Delivering tailored and in-depth software demonstrations to small prospects through Teams.
• Booking demonstrations on behalf of senior sales staff to ensure a seamless customer experience.
• Engaging with new customers through live chat, email, and telephone.
• Systematically contacting lost leads to determine re-engagement opportunities.
• Keeping accurate lead information in the CRM system for tracking and reporting.
• Using initiative to expand the sales pipeline through various channels.
• Supporting trial accounts and answering any questions they may have.
• Keeping up-to-date with competitor and market knowledge, as well as the products and industry-related information.
• Communicating effectively with all stakeholders and ensuring a seamless sales cycle.
• Demonstrating extensive knowledge of the products, best practices, and tax considerations.
• Producing custom pricing proposals and providing relevant sales collateral.
• Managing customer requirements throughout the sales process.
• Tracking customer engagement and usage after a successful close.

The ideal candidate must have:

• Excellent organisational skills, including prioritisation, scheduling, and time management.
• A strong ability to quickly learn software and a deep understanding of the platform and wider considerations.
• Exceptional interpersonal and influencing skills.
• Self-motivation and a strong desire to succeed.
• A tenacious and open-minded attitude towards new challenges.
• A positive attitude and work ethic with a proactive approach.
• Excellent verbal and written communication skills.

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