Memorial Administrator

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Job description

New Administrator role

Duties and responsibilities:
Submitting permit requests to churchyards and cemeteries
Creating and following up on quotations issued to new and existing clients processing memorial instructions to the stone masonsAssist with day-to-day enquiries that occur within the Memorial Department and work with Memorial Administrator to resolve client queries
Receive and action instructions from the funeral administrators regarding the removal of memorials for burials
The above represents the core of your responsibilities, which will expand as the role progresses.
Required skills:Ability to complete all tasks to a high standard and understand the key aspects of the memorial role and procedures
High standard of written and verbal communication skills Demonstrate and deliver excellent customer serviceGood knowledge of standard office procedures and the use of computers is required.
Important criteria for this post are the ability to work as part of a small team, good communication skills and give great attention to detail with a confident but quiet manner.
Personal skills:Demonstrate the highest standards in their personal presentation and attention to detail.
Experience of working within a sales environment would be beneficial but not essential.

Salary and benefits:Working hours - 9.00am - 5.00pm Salary - £25,000 per annum Benefits include:

20 days holiday+ bank holidays

Day off for your birthday

Bike to work scheme

Access to Mental Health First Aiders

Uniform provided

Company pension

BUPA cash plan

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