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Customer Service Administrator

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HAYS 30000.00 British Pound . GBP Per annum

2024-11-14 03:31:36

Job location Wolverhampton, Staffordshire, United Kingdom

Job type: fulltime

Job industry: Administration

Job description

Customer Service Administrator, Wolverhampton, Full-time and Permanent, £25,000 - £30,000 per annum

Senior Customer Service Administrator£25,000 - £30,000 per annumFull-time, PermanentWolverhampton basedNo hybrid working

Key duties

  • Ensuring clients receive a same-day response to all queries
  • Ensuring client 'ticketing' system is clear at the end of every day
  • Providing full administrative support to the helpdesk and the operations team
  • Occasional minute taking in client meetings
  • Leadership and overseeing of the day-to-day running of the office and helpdesk team


What you'll need to succeed
  • Exceptional initiative and a self-starter attitude
  • Experience in administration, customer service or helpdesk roles
  • Experience in manufacturing/engineering is preferred but not essential


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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