Accounts and Helpdesk Support

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Job description

Office based (Surrey, Reigate)

This is a new position that has been created within our business due to our continued growth and development in the mechanical engineering and servicing industry. An exciting opportunity for the right candidate to help shape and evolve this position to suit their strengths and the business s needs.

Our company is an Employee-Owned company, where the employees have a real stake in the company s success and direction.

Your role will be to assist and support our fast growing Service and Maintenance department between the hours of 8 30. From time to time there may/will be the need to also support the Financial Manager as and when the buisness needed.

Key duties and responsibilities (Financial Support)

• Assist with the yearly audit
• Monitoring of invoice capture and recording, identifying and dealing with invoices.
• Monitor emails and phone calls and respond in a timely manner
• Supplier ledger, expenses and timesheets
• Matching purchase orders to supplier invoices.
• Reconciling supplier statements to the Accounts Payable ledger.
• Preparing payments to suppliers, including payment runs and ensuring suppliers are paid within agreed payment terms.
• Support changes in the role necessary to take the department and business forward.
• Other duties as assigned.

Key duties and responsibilities (Helpdesk & Contract Support)

• General Administration Duties
• Financial Administration Placing orders and invoice completed works
• Logging jobs and dispatching to the relevant engineer / sub-contractor
• Liaise with suppliers when ordering materials for jobs and liaising with clients and contractors when booking in jobs.
• Log helpdesk jobs on trackers or job portal system
• Support in arranging access for subcontractors / visitors or engineers
• Answer calls/email for the business in a timely fashion.
• Carry out any reasonable management requests and providing administrative support.

The ideal candidate / The successful candidate will ideally possess:

• Professional and Punctual, reliable and Competent with attention to detail.
• Strong communication skills, persistence - Follows through to resolution
• 4 years+ SAGE experience
• Organised - Works in a structured way. Thinks ahead to prioritise workload
• Must have previous experience as an Accounts Assistant, Finance Assistant, Assistant Accountant or Similar.
• Must be competent with MS Office suite
• Enthusiasm with a can do attitude and the ability to remain calm under pressure.
• Self-motivational skills and able to think outside of the box in order to deliver a best in class service.
• A positive approach to learning in role and identifying own training needs and desires.
• The ability to work on own their initiative within a team environment.
• The ability to deal with complaints whilst maintaining a professional outlook and positive attitude
• The ability to work flexibly in accordance with business needs and within the wider team.

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