Receptionist

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Job description

Receptionist
Whyteleafe/Godstone
£20,000 - £25,000
Monday-Friday
Office based

Our client is a highly respected law firm with a reputation for excellence in legal practice. Their team of dedicated professionals provides comprehensive legal solutions across a broad range of areas. To support their ongoing commitment to delivering exceptional service, they are seeking a professional, friendly, and highly organized Receptionist to join their team.

About the Role

As the first point of contact, the Receptionist will play a crucial role in maintaining the professional image of the firm and ensuring a welcoming environment for clients. This position requires a candidate who is adept at managing multiple tasks with a high degree of professionalism and confidentiality.

Receptionist Responsibilities:

1. Front Desk Operations: Manage the day-to-day operations of the reception area, including handling phone calls, emails, and in-person enquires.
2. Customer Service: Provide excellent customer service to clients, visitors, and employees entering the office. Address queries and direct individuals to the appropriate departments.
3. Administrative Support: Handle administrative tasks such as managing appointments, handling mail and deliveries, and maintaining office supplies.
4. Security: Monitor and enforce security protocols for visitors entering the premises. Ensure the safety and security of the office.
5. Communication: Relay important information to staff and management. Maintain clear communication channels for both internal and external parties.
6. Problem Solving: Address and resolve issues that may arise in the reception area. Handle complaints or concerns in a professional manner.

Receptionist Skills and Qualities:

1. Communication: Strong verbal, IT and written communication skills are essential for this role
2. Organisation: Ability to manage multiple tasks efficiently.
3. Customer Service: A focus on providing excellent customer service is crucial for creating a positive first impression.
4. Problem-Solving: The ability to think on your feet and resolve issues quickly and effectively.
5. Professionalism: Maintain a professional demeanour and appearance at all times.
6. Adaptability: Must be adaptable and handle unexpected situations and changing priorities.

Requirements:

1. Receptionist experience is essential for this role.
2. Solid communication skills, both written and verbal.
3. Good use of initiative with the ability to manage and prioritise your work load independently.
4. Excellent IT skills
5. Ability to work under pressure.

Insight Recruitment Group is an equal opportunities employer and does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All selections are made based on qualifications, merit, and business need. For more information, please visit Insight Recruitment Group s website

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