Junior Application Support

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Job description

Junior Application Support required by our client who are a global events management company, with well-established and leading trade shows and conferences across the world, with 30,000 + participants per year!

The Junior Application Support role will see you play a pivotal role in ensuring the smooth operation of their event management system, including, managing stakeholder communications, resolving bugs, overseeing system administration tasks, and coordinating feature go-lives.

For this Junior Application Support role, your key responsibilities will be:

• Provide day-to-day support for the software platform, resolving bugs and managing configurations.
• Collaborate with stakeholders and Technical Account Managers to resolve issues.
• Manage user access, permissions, and basic system administration tasks.
• Coordinate feature launches and conduct thorough testing before go-live.

We are looking for someone with the following skills and experience:

• Strong collaboration and communication skills to engage with diverse stakeholders.
• A problem-solving mindset with a keen eye for detail and accuracy.
• Flexibility and adaptability to meet varying project needs and learning styles.
• Basic technical knowledge and experience in a technology support role, ideally with software application systems.

They will provide a thorough training programme and also offer relevant training courses for the role! They promote an amazingly diverse and inclusive culture which focuses on taking care of the wellbeing of their staff, as well as providing great work challenges and fantastic career progression!

They can offer this Junior Application Support role a salary of up to £30,000 with great benefits, including flexible working, AND the opportunity to travel abroad to their events! The position is hybrid working with 3 days in their office in Brighton and 2 days working from home.

To be considered for this Junior Application Support position, please send your CV to Jennifer Palmer at IT Recruitment Solutions.

Application Support, Product Support, IT Support, Brighton, Flexible Working

Up to £30,000 + Benefits

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