Head of Operations/Chief Officer

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Job description

Our client is a leading provider of support services for individuals with learning disabilities, committed to empowering individuals to lead fulfilling lives. They are seeking a visionary Head of Operations to join their team in Warrington, Cheshire, and play a crucial role in shaping the future of the organisation as they navigate a period of growth and transformation.

About the Role:

As the Head of Operations, you will bring strategic insight, operational expertise, and inspirational leadership to a senior management role that is integral to their mission. Working closely with the Board, you will lead a dedicated team and collaborate with stakeholders to drive innovative, impactful services that adapt to the evolving needs of those they support.

As the Head of Operations, you will be responsible for:

• Leadership & Strategy: Shape and deliver operational objectives aligned with the organisations mission, championing continuous improvement and best practices across the organisation.
• Collaboration: Engage and build partnerships with the Board, learners, families, and external stakeholders to develop forward-thinking delivery plans.
• Team Motivation: Inspire and lead staff and volunteers, fostering a culture of high-quality service and resource efficiency.
• Operational Oversight: Ensure statutory compliance, financial stewardship, and achievement of KPIs, maintaining high standards in all areas of operations.
• Stakeholder Engagement: Develop strategies to build confidence and trust among stakeholders, partners, and sponsors, actively promoting the organisations mission.
• Sector Leadership: Represent the organisation as a thought leader in learning disabilities, advocating for innovative practices and sector-wide growth.

To be successful in this role, the Head of Operations will have the following experience:

• Proven senior leadership experience within a charity, health and social care, or learning disabilities setting, with a strong record of successfully managing organisational change.
• Expertise in navigating complex change initiatives, building resilient, forward-thinking teams.
• Strong ability to build and maintain impactful relationships with stakeholders, partners, and sponsors.
• Experience in managing budgets and resources, with a keen understanding of operating in a financially constrained environment.
• Deeply committed to equality, diversity, safeguarding, and inclusion, with a solutions-oriented approach.

Benefits of Joining

This is a unique opportunity to make a significant impact in a sector-leading organisation. You'll play a pivotal role in supporting individuals with learning disabilities, and in return, you'll join a team that values collaboration, creativity, and professional growth.

To Apply: Submit your CV and a cover letter detailing your experience and what you would bring to this role.

If you're a strategic, driven leader with a successful track record of achieving results and are ready to make a lasting impact, we would love to hear from you!

We are an equal opportunities employer and welcome applications from any individual regardless of their sex, marital or civil partnership status, sexual orientation, pregnancy and maternity, gender reassignment, race, colour, ethnic or national origins, religion or belief, disability or age. All applications will be considered on merit.

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