Sales Administrator Manager

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Job description

We are recruiting: Sales Process Manager

Daimler Buses UK, Coventry (CV2) (a subsidiary of Daimler Truck AG)

Daimler Buses UK Ltd is a subsidiary of Daimler Truck AG one of the world s largest commercial vehicle manufacturers. Daimler Buses UK Ltd caters for the UK and Irish markets. Home to four brands, we are the official local supplier of Mercedes-Benz and Setra buses and coaches. All our vehicles are fully supported by our OMNIplus service and parts brand. Through BusStore, our pre-owned sales brand, we facilitate the buying and selling of quality vehicles with additional warranty and financing options.

The Role:

• Responsible for the daily management of the sales process.
• To work closely with Area Sales Managers, Workshop and Finance Departments to ensure vehicles are processed in an efficient manner while maintaining optimal levels of customer experience.
• Liaise with customers regarding vehicle orders and invoicing.
• To communicate with internal and external stakeholders regarding vehicle preparation.
• To collaborate with the Used Vehicle department regarding incoming part exchanges.
• To maintain accurate vehicle and customer files for audits.
• Produce company and market reports with supporting analysis.
• To deputise for the Senior Manager Commercial Sales in their absence.

Your Profile:

• Business Sales Administration experience is essential.
• Proven experience in sales process management is required.
• Experience within the Automotive industry is desirable.
• Customer Service experience is desirable.
• Experience with using SAP is desirable.
• Proficient in general IT applications, specifically Microsoft Office.
• Excellent interpersonal skills and ability to communicate with internal and external contacts at all levels.
• Able to prioritise workload and work on your own initiative.
• Exceptional organisational and multitasking abilities.

We Offer:

• Salary starting from £36,000
• 39 hour working week.
• 33 days holiday per year including statutory holidays.
• Hybrid working after completion of probation period.
• Life assurance from day one (4 x basic salary).
• A group personal pension scheme with employer contribution increases, based on length of service.
• Private medical insurance.
• Access to the Mercedes Benz car lease scheme.
• An employee assistance and wellbeing programme.
• Recognition of employee milestones.
• A cycle to work scheme.
• Free onsite parking.

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