Service Advisor

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Job description

A company committed to leading the change to a more sustainable future is currently hiring a Service Advisor. The successful candidate will deliver outstanding customer service to both internal and external customers by way of exceptional communication.

The Service Advisor will:

• Assist in maintaining a daily flow of quality job cards to Administration for costing/invoicing.
• Raise job cards for each vehicle, ensuring that all required supporting documentation/checks have been completed and recorded
• Support and maintain customer service schedules, MOT and O License requirements.
• Ensure Service / Inspection Documentation is correctly completed, and customer defect procedures adhered to.
• Validate & update DMS marketing records for existing customers or create record for new customers

The Service Advisor will have:

• Technical awareness of motor vehicles, analytical and administrative skills.
• Ability to use all appropriate modules of the DMS, particularly workshop loading and point of sale
• HGV environment/experience around cars
• Ability to monitor and maintain quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.
• MS office skills.
• Can do attitude, right mindset.

For more information, simply apply online! Submit a copy of your CV online and we will contact you shortly!

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