Sales Account Manager

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Job description

Field Based Covering East Scotland

Escape Recruitment Services Commercial Division are recruiting for our client, a successful manufacturing organisation based in East Scotland. We have an excellent opportunity for an experienced Sales Account Manager to join them on a permanent basis. This role is working in a fast paced, demanding but buoyant market.

This role will be a mixture of account management existing customer accounts and new business generation, developing relationships covering the East of Scotland area, you will be expected to split your time between, in the manufacturing site, working remotely as required and on the field attending customer meetings.

Responsibilities Include

• To deliver sales volume and margin targets for specified existing and new customer accounts
• Develop and maintain relationships with your existing and potential customers
• Own and manage the demand forecast for your customer accounts
• Attend and drive customer account review meetings
• Promote customer onsite visits to the manufacturing site and facilitate internally
• Provide support and advice in all areas of New Product Development
• Raise new customer enquiries as required on the CRM system
• Work closely with and fully support internal customer service team
• Collaborative approach to ensure the highest level of customer service is provided at all times
• Develop and deliver customer account plans linked to the overall company sales and commercial objectives
• Achieve KPI's including call rates, enquiry conversion rates and customer meetings
• Collaborate with internal teams to manage and coordinate margin improvement / cost reduction initiatives
• Support our production department to improve productivity through design changes as required
• Monitor and report on market and competitor's activities to assist with future investment strategy plans

Background Required

• Previous sales &/or account management experience ideally within manufacturing, supply chain, FMCG markets
• Experience in delivering client focused solutions and bespoke sales proposals
• Able to demonstrate ability to develop strong customer relationships
• A proven track record of achieving and exceeding sales activities, revenue targets and KPI targets
• Highly motivated with a drive to succeed
• Willing to work cross functionally in order to ensure the high quality and service delivery to the customer at all times
• Internal and external stakeholder management
• Comfortable working in a fast paced and demanding environment
• Confident IT skills including MS Office - Outlook, Word, PowerPoint and Excel
• Full UK driving licence is essential

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