Commercial Account Handler

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Job description

We are currently recruiting for an experienced Commercial Insurance Account Handler to join an established independent insurance brokerage based in Stourbridge. This is a fantastic opportunity for an experienced individual with commercial insurance experience to join a supportive and professional team in a flexible, office-based role, with scope for career progression to Account Executive.

Key Responsibilities:

• Prepare and present insurance quotations for a wide range of commercial insurance risks, including combined commercial, liability, property, professional indemnity, marine, cyber, and more.

• Handle policy adjustments, respond to client inquiries, and provide excellent customer service. Assist clients with claims, report to insurers, and track claims progress.

• Review and verify proposal forms, policy documents, and other necessary paperwork to ensure accuracy before submission. Ensure all insurance terms and conditions are properly documented and communicated to clients.

• Log and manage client correspondence and phone calls via the Insur-E system. Maintain the diary system for follow-ups on documentation, payments, and claims updates.

• Strong attention to detail and organizational skills are essential. A positive, customer-focused attitude is a must. Experience using the Insur-E Applied TAM system is desirable, though not essential.

• This is an office-based role with the possibility of flexible working hours, but no hybrid or remote working options. The company offers a relaxed yet professional environment, fostering teamwork and high standards of customer service.

Benefits:

• Competitive salary, and negotiable depending on experience.
• Scope to progress into an Account Executive role.
• Death in Service cover.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you re excited about this role but your past experience doesn t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we re looking for in this or other roles.

Due to the overwhelming application response, should you not hear from us within 5 working days then please assume that your application has been unsuccessful.

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