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Customer Service Advisor

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HAYS 15.00 British Pound . GBP Per hour

2024-11-15 08:51:37

Job location Swindon, Wiltshire, United Kingdom

Job type: fulltime

Job industry: Administration

Job description

Customer Service Advisor

Customer Service Advisor
Location: SwindonJob Type: Full-Time, Temporary (6 months - potential for extension)Start Date: ASAPWorking Hours: Monday to Friday
Job Description:

We are seeking a dedicated and enthusiastic Customer Service Advisor to join our team in Swindon. This is a full-time, temporary position for an initial period of 6 months, with the possibility of extension. The successful candidate will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Responding to customer enquiries via phone, email, and chat in a timely and professional manner.
  • Resolving customer issues and complaints efficiently and effectively.
  • Providing accurate information about products and services.
  • Maintaining customer records and updating account information as needed.
  • Collaborating with other departments to ensure customer satisfaction.
  • Meeting or exceeding performance targets and KPIs.

  • Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • The ability to work independently and as part of a team.
  • Proficiency in using computer systems and software applications.
  • Flexibility to adapt to changing priorities and work under pressure.

  • Benefits:

  • 28 days holiday.
  • Pension contribution.
  • Opportunity to work with a dynamic and supportive team.
  • Potential for role extension based on performance.
  • Comprehensive training and development programs.


  • What you need to do now

    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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