Support Manager (Employment Advisor)

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Job description

Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation."

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

The role of a Support Manager requires a tenacious, highly organised, motivating, and innovative individual, capable of working in a fast-paced, target-driven environment to support people with multiple barriers to move into sustainable employment. Supporting a caseload of participants, to produce a vocational profile and an effective action plan, offering advice and direction to enable participants to access the support they need. Delivering within an "Employment First" model, you will be engaging with employers to support job matching, job carving, and reasonable adjustments. The Support Manager works with both the employer and participants during in-work support until a job outcome has been reached.

Essential:

• Do you have a strong track record in exceeding targets and KPIs in a fast paced
  environment?
• Are you people focussed with exceptional communication and organisational
  skills?
• Are you adept at prioritising competing demands with a positive can do
  approach?
• Are you able to broker and sustain effective working relationships with employers
  and other community stakeholders to create opportunities for the participant you
  work with?
• Can you independently manage a complex caseload of participants positively
  overcoming multiple barriers to employment on an outreach basis in the
  communities you will operate in?
• Are you a local area expert, with strong knowledge of services and employers
  and support available in your community?
• Do you motivate people, work well in a team and stay focused under pressure?
• Are you prepared to travel regularly to support participants, and effectively
  manage your diary to achieve this?

Download the Job Description for full details.

Location:

You will be working across Redditch and Bromsgrove

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network), MANaging Network
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
• Opportunity to request flexible working from day one

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: (url removed)

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: (url removed)

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

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