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Tank Planner/Transport Coordinator

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DNA Recruitment 30000.00 British Pound . GBP Per annum

2024-11-18 10:35:42

Job location Hull, Yorkshire, United Kingdom

Job type: fulltime

Job industry: Other

Job description

On behalf of our client based in Hull, DNA Recruitment Solutions are looking for a dynamic, ambitious individual to join a small team in the dry bulk department. The ideal candidate will demonstrate impeccable customer service and will have experience in the transport/logistics industry, specifically with tankers.

Our client pride themselves on being a great place to work and offer great training, development and progression within their rapidly growing organisation.

The Role

  • Processing customer orders
  • Deliver great customer service over the phone and in person
  • Tracking and planning UK drivers and equipment ensuring optimal utilisation
  • Liaise with suppliers to ensure orders are fulfilled
  • Communicate with customers and keep them informed of order status
  • Oversee turnaround of vehicles and containers to maximise productivity
  • Recharge any additional costs
  • Arrange maintenance and cleaning of equipment and book repairs and servicing
  • Active involvement in P&L and CPA
  • On boarding of new business

Requirements

  • Experience in customer service
  • Experience in transport/logistics, with knowledge of tanker planning
  • Strong organisational skills, able to multitask and prioritise without compromising standards
  • Attention to detail, able to deliver accuracy in data entry, documentation and record keeping
  • Ability to work under pressure and to strict deadlines
  • Financial acumen
  • Strong communication skills, both written and verbal
  • Familiar with Transport Management systems and database software
  • Knowledge of MS packages (Excel, Outlook etc)
  • Reliable and resilient
  • Adaptable - able to change priorities and work schedules to support the team in peak or periods of high demand
  • Willing to switch between customer service and operational functions

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