Dutch Customer Support Advocate (Thessaloniki)
Amsterdam, Noord-Holland, Netherlands
Job type: fulltime
Job industry: Call Centre / CustomerService
Represent a top streaming service, taking advantage of your Dutch language skills!
Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!
Grab the opportunity to work with a top subscription streaming service for films and television series, while working for Teleperformance, a Best Place to Work Multinational Company.
As a Customer Care Representative in our Dutch customer support team, you will be delivering world-class customer experience to the subscribers of a top streaming service.
If you are someone who enjoys delivering world class customer service, then this is a great role for you.
What you will do
Communicate through chat & phone with subscribers
Answer how-to questions about payment
Troubleshoot streaming and content issues
Assist subscribers with how-to questions & navigating on the given application
Native level of Dutch
Good communication skills in English (B2+ level)
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Work experience in customer support will be considered as an advantage
What we offer
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring a Friend and get up to €2.000 depending on the language
Private Health Insurance
Numerous benefits and discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. Also, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.
Thinking about relocating and wondering about cost of living in Greece? Get an idea here:
Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.
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Administratief Medewerker, Klantenservice Medewerker, Callcenter, Customer Service, call center, contact center, customer support, customer care, client service, dutch