Account Manager

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Job description

Description:

The Account Manager should exemplify and promote LifeMed Alaska's standards of safety, culture, and accountability. This role is responsible for driving sales growth and building strong customer relationships while ensuring our sustainability commitments are met. The Account Manager will provide outreach to active corporate members, clients, and business partners as well as participate in community events in the development of strong partnerships.

ESSENTIAL JOB FUNCTIONS

Inspiring our team to achieve continuously improved results and excellence through:

1. Setting and communicating the highest expectations for performance while actively demonstrating personal belief in everyone's ability to realize superior results.
2. Establishing clear goals and associated metrics that support LifeMed Alaska's vision and drive sustainability
3. Creating a climate of accountability at every level.
4. Ensuring an in-depth understanding of quality expectations.

Serve as an active agent in creating a culture that attracts and retains the best people through:

1. Recognizing individual and team accomplishments.
2. Involving team members in decisions that affect them through work groups and forums.
3. Creating a safe environment that ensures the best outcome for the patient and LifeMed Alaska.
4. Proactively supporting leadership initiatives among peer groups and other leaders.
5. Actively removing barriers to success for both the individuals and the team.
6. Proactively work to assist others in achieving LifeMed's objectives to be safe, sustainable, and leaders in our community.

JOB DUTIES

1. Build & maintain relationships with our customer base
2. Identify & pursue prospective customers
3. Call cycle management & reporting
4. Assist with contract negotiations and renewals with carriers
5. Communicate and execute sales strategy to key stakeholders
6. Attend sales and marketing meetings
7. Act as liaison between VP of Sales & Sustainability and the LifeMed Alaska customer base
8. Assist marketing agency to execute marketing strategy for brand awareness and promotions
9. Organize and oversee sales & marketing strategy for promotional events, trade shows conferences and community events, partnering with marketing agency
10. Attend Chamber meetings in Fairbanks and Anchorage and act as a LifeMed representative within Alaska communities with lunch & learn events
11. Manage LifeMed swag order and inventory process
12. Partner with the Membership Coordinator to Identify and pursue new corporate membership opportunities

PM21

Requirements:

Education: High School Diploma or equivalent required. Bachelor Degree Preferred

Experience: Minimum of 2 years of sales and account management experience in an office environment. Knowledge of health care operations or EMS services highly preferred.

Other Required Competencies and Abilities: Proven track record of meeting or exceeding sales target proficiency with data entry, Microsoft Word, Excel, PowerPoint and Outlook required. Demonstrated commitment to approach work with a positive disposition, including the ability to work through any challenges and problems constructively and with optimism. Must have strong communication and organizational skills. Detail orientation is required. Demonstrated commitment to maintaining confidentiality of sensitive business information. Ability to read, analyze, and interpret general business documents, policy and procedure manuals, and government regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from employees and vendors. Ability to solve practical problems and deal with variables in situations where only limited standardization exists. Ability to interpret a variety of instructions and apply them to the situation.

Attendance: Regular attendance is required for this position. Compliance with company attendance and sick call policies and standards are required.

English Language: Must be able to accurately read, write and speak English.

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