Business Risk and Controls Advisor Lead - Bank

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Job description

Why USAA? Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!.

The Opportunity

As a Business Risk and Controls Lead this candidate will be positioned as a team lead within Risk Advisory supporting Bank Omnichannel Digital and Payments. This is a unique opportunity to think strategically, mentor others, and partner with the business to support the Banks key risk initiatives and ongoing efforts to achieve risk and compliance objectives by providing guidance related to PRCI, RCSA, control rationalization, issue management, business change management, and more.

Promotes risk-awareness and the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. Responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls; including, risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. Manages risk assessment data and uses critical thinking to identify key data-driven insights tied to first line of defense.

This position can work remotely in the continental U.S. with occasional business travel.

What you'll do:

• Manages and drives solutions for stronger controls, and in support of Risk and/or regulatory compliance related initiatives which may include: oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.
• Performs ongoing supervision and oversight of business controls and shares knowledge with team members to evaluate the effectiveness of established business controls.
• Responsible for Risk data analysis, report preparation and trend analysis, utilizing business intelligence tools.
• Anticipates business needs and proactively identifies opportunities to improve and strengthen the control environment through actionable insights.
• Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with Risk and compliance frameworks.
• Partners with stakeholders to drive improvement efforts to correct or prevent unfavorable trends and assess the impacts.
• Leads project team through concept, planning, execution, and implementation phases for effective and timely Risk remediation.
• Advises senior management on the status of their control environment related to Risk identification and control weaknesses. Identifies critical areas to monitor and escalates issues and findings to appropriate stakeholders.
• Develops and maintains processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases.
• Provides control oversight to ensure compliance with laws and regulations.
• Serves as a primary resource to team members.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience supporting risk-related, compliance related, or business control design activities; OR 6 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 4 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities.
• Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA.

What sets you apart:

• US military experience through military service or a military spouse/domestic partner optional .
• 5+ years' experience in technology/digital risk management, specifically customer facing business applications.
• 5+ years' experience with retail payment systems risk management, specific to P2P (peer-to-peer or person-to-person) money transfers and digital wallets.
• Direct experience with Issue Management process, understanding the nature of an issue and providing advice and guidance to Issue Owners and Action Owners throughout the issue lifecycle.
• Possess at least a basic understanding of the payments industry, including key players, regulatory environment, and emerging risks/trends and risk mitigation /strategies practices.
• Possess at least a basic understanding of NACHA Operating Rules and the specific criteria that must be considered during the annual audit of compliance with NACHA's ACH rules.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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