Commercial Insurance Underwriter Senior- (P&C Small Business Insurance)

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Job description

Why USAA? Why USAA

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a Commercial Insurance Underwriter Senior, you will be responsible for contributing to the development of commercial insurance underwriting appetites and manages existing portfolios of business based on an analysis of profitability, member demand, and market opportunity. Develops, implements, and manages commercial insurance underwriting processes and programs to ensure all underwriting processes are compliant, executed in a cost-efficient manner and effective in achieving desired outcomes. Develops and implements Commercial Insurance Underwriting policies and processes to achieve business deliverables. Compiles, analyzes, and interprets data to make strategic and tactical recommendations or decisions pertaining to appetite performance and profitability. Partners with internal stakeholders to maintain Commercial Insurance Underwriting policies and procedures while ensuring compliance with state regulations. Manages projects and/or process improvement initiatives.

We offer a flexible work environment that requires an individual to be in the office 4 days per week out of any of our regional offices to include: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, Plano, TX, Charlotte, NC, and Chesapeake, VA office. Relocation assistance is not a vailable for this position.

What you'll do:

• Supports the development, launch, and management of underwriting appetite, criteria, and best practices.
• Reviews and monitors the underwriting performance of portfolios and books of business in scope (e.g., trends, results, etc.).
• Conducts moderately complex analysis of internal and external data along with member information to support the formulation of the commercial insurance underwriting appetite and criteria strategies and solutions.
• Applies advanced knowledge of contract coverages, underwriting programs, market data, state-specific, and other regulatory information to make underwriting decisions related to commercial insurance operations and/or transactions.
• Evaluates risk and makes underwriting determination for commercial lines of business within established guidelines and limits of authority.
• Performs large loss reviews related to losses with high loss payouts and coordinate with claims partners and underwriting leadership to analyze the outcome(s) and any gaps or adjustments needed.
• Researches underwriting trends, market intelligence, resources, and processes.
• Leads the development and implementation of business guidelines, controls, and strategies consistent with company policy and goals.
• Effectively owns and manages multiple underwriting processes and/or experiences and leverages data to make data-driven recommendations independently.
• Key contributor in developing underwriting educational programs/tools, training/mentoring, and/or communications for the delivery to internal and external audiences to include leadership across the enterprise.
• Serves as a resource to team members on escalated issues of a complex nature.
• Serves as a resource to new underwriters, including delivering training, auditing work, and reporting progress to management.
• Provides direction and share knowledge with other employees who manage underwriting programs, guidelines, and processes.
• Independently gathers and analyzes data to proactively evaluate and recommend changes to or establish a point of view on the Underwriting appetite for product acceptability.
• Contributes to the development of underwriting educational programs/tools, training/mentoring messages, and/or communications for the delivery to internal and external audiences.
• Identifies the effectiveness of current policies and processes by establishing best practices and the appropriate review cadence to address gaps.
• Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure underwriting appetites and guidelines are designed, implemented, and managed in compliance with all applicable laws and regulations.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you'll have:

• Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of insurance underwriting experience, with at least 4 years in commercial insurance underwriting.
• Experience executing and/or defining underwriting processes, procedures, and/or guidelines.
• Experience applying & editing policy forms, notices, & procedures.
• Advanced knowledge of relevant industry practices, trends, and regulatory requirements.
• Experience in presenting analysis and findings to varying levels of management and business stakeholders to gain support for recommendations and influence initiatives.
• Advanced proficiency in Microsoft Office suite.

What sets you apart:

• At least 4 years of direct underwriting experience in Commercial Lines Property & Casualty business.
• Direct experience underwriting Small Business insurance to small or "micro" businesses.
• Experience interpreting & explaining complex underwriting concepts, with experience explaining to diverse audiences which possess varying levels of subject matter expertise.
• US military experience through military service or a military spouse/domestic partner.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770-$156,290.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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