Trainer, Associate Development

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Job description

Our Company:

Quarterra Group, Inc., a wholly-owned subsidiary of Lennar Corporation (NYSE:LEN and LEN.B) is a multi-strategy, real estate focused, alternative asset management company comprised of two rapidly growing verticals: Multifamily and Single-Family Rental. Launched in 2011, Quarterra Multifamily, previously known as LMC, is among the nation's most active developers, builders, and managers and has been on the National Multi-Housing Council's (NMHC) annual Top 50 list for eight consecutive years. Quarterra Single-Family Rental launched in 2020 to provide individuals, couples, and families who prefer to rent over home ownership the opportunity to live in exceptional neighborhoods with great amenities. For additional information, please visit

Summary of Position:

To be considered, applicants will need to be located in Quarterra's Western Region.

The Trainer, Associate Development will be accountable for partnering with Property Management hiring managers and Human Resources to identify hiring and associate development needs. The Trainer will also deliver exceptional and unique educational courses via a blended platform approach, participating in the development of the company's training curriculum and programs whereby providing associates with confidence and skills to achieve excellent performance.

Principal Duties and Responsibilities:

• Collaborate with Human Resources and Hiring Managers to develop short and long-term staffing strategies for our multifamily communities.
• Conduct and facilitate training programs by making appropriate travel arrangements, preparing and packaging participant and facilitator materials, coordinate the registration and set-up process, and update and revise training programs as necessary to ensure the curriculum meets the training needs of the Regional Director and associate.
• Provide input into the development of training programs by researching operating processes and policies or content-related information, authoring participant and facilitator training materials, design instructions, practice and other learning activities, and develop other support materials including PowerPoint presentations, audiovisuals, graphics, job aids, and other documents.
• Act as a performance improvement resource to managers by following up to provide individual coaching and one-on-one training, conduct remedial and refresher training, and suggest education and training alternatives and options based on specific situations.
• Manage the training calendar for the assigned geographic area to ensure adequate availability of required and supplemental programs by communicating with managers to ascertain specific needs, tracking turnover and new-hires, and creating and publishing a training calendar.
• Analyze REBA reporting to determine training opportunities for performance improvement.
• Work with third-party vendors, contractors, and other business partners to enhance or augment internal training programs.
• Provide exceptional customer service by working with senior management to develop and produce training and communication materials.
• Complete various financial, administrative, and other reports and analysis, and perform other duties as assigned or necessary.
• Follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to areas of responsibility and reporting violations or infractions to appropriate individuals.
• Identify areas for improvement, offer suggestions to improve efficiency and productivity, and implement ideas that achieve operational excellence.
• Keep abreast of current changes in technology, processes, and standards within the industry and areas of responsibility by attending internal and external training classes, research and/or subscriptions to publications, utilizing other appropriate methods to obtain business and professional information, and applying knowledge and practice to areas of responsibility.

General Overview of Compensation & Benefits:

• We reasonably expect the base compensation offered for this position to range from $72,000 - $75,000 annualized, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
• This position may be eligible for performance-based bonuses as determined in the Company's sole discretion.
• This position will be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Applicants may apply for this position via our careers website.

Education and Experience Requirements:

• Bachelor's degree in Marketing, Communication Studies, Business Administration or related field preferred.
• High School diploma or GED required.
• 3+ years of experience in property management, with progressive advancement in their roles.
• Prior informal or formal experience training and leading others preferred.
• Excellent written, verbal, and interpersonal communication.
• Proficient in property management software (Real Page) and other software and applications used to sufficiently deliver training and marketing programs.
• Intermediate skills using Microsoft 365 products (PowerPoint, Word, Excel).
• Strong project management skills to create project plans, track and monitor progress, meet production and delivery deadlines, and oversee project implementation across multiple properties or geographic areas.

Additional Requirements:

• Valid driver's license and a clear driving record.
• Ability to travel 10-20% as necessary.

Physical Requirements:

This is primarily a sedentary office position which requires the Trainer, Associate Development to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the associate. Duties, responsibilities, and activities may change at any time with or without notice.

Quarterra Group is an Equal Opportunity Employer that prides itself on diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, pregnancy or related condition, protected status, or any other status prohibited by applicable national, federal, state or local law. Quarterra Group believes diversity and inclusion among our Associates is critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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