Catering Manager

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Job description

Overview

Solicit catering business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage.
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DUTIES AND RESPONSIBILITIES:
• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Prepare event related documents (resumes, BEO's) associated with booked group and catering events.
• Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required.
• Work with other departments within hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings
• Develop/maintain knowledge of market trends, competition and customers.
• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.
• Assist with reports and/or competition data collection.
• Follow the principles of CARE and the Four Disciplines of Associate Success.

Responsibilities

High school or equivalent education required. Bachelor's Degree preferred.

• Excellent communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests.
• Advanced knowledge of the sales and hospitality principles and practices.
• Results-oriented writing techniques and strategies for correspondence, i.e. letters, reports, proposals.
• Appropriate and accurate grammar and punctuation in written communication.
• Ability to maximize impact, maintains interest, and establishes a rapport with your audience when conveying information.
• Ability to proactively prioritize needs and effectively manage time and resources.
• Understanding the positioning of the hotel, services provided, and how the hotel can meet the needs of clients.
• Two-four years of employment in the hospitality industry or related sales field.
• English is a must; other languages are a plus.
• Basic math skills.

PIa32bc-8165

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