Hotel Banquet Server

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Job description

Overview:

$16.00 / hour

This position is responsible for the complete set up, service, and clean up of catering events. This position will provide guest service in a timely, courteous, and professional manner consistent with Knott's Berry Farm's grooming, attendance, and operational standards.

Responsibilities:

• Able to transport large trays, up to 30 lbs, through a crowded room on a continuous basis throughout shift.
• Follows department and Knott's Berry Farm's operational SOP's.
• Ensure food & beverages are served promptly.
• Check all equipment for damage and cleanliness.
• Complete table set ups as directed and in accordance with BEO's.
• Complete rooms set ups as directed by BEO.
• Serve food in accordance with BEO and direction from shift leads.
• Provide "Yes, I can" service
• Report all unsafe or unusual conditions to supervision.
• Follows proper chemical and safety standards.
• Maintain cleanliness of all respective equipement, guest and service areas while following all safety standards (including vacuuming carpets).
• Follows and enforce policies regarding the consumption of alcohol during events.
• Takes breaks and meal periods with posted schedule, Knott's Berry Farm, and California State policies.
• Breakdown rooms at completion of event in accordance with direction from Banquet Team Leader and/or Banquet Manage

Qualifications:

• Must be at least 18 years of age.
• Must follow proper service standards.
• Possess a state of California Food Handler's card.
• Must be able to satisfactorily communicate in English with guests and visitors.
• Ability to work nights, weekends and holiday periods to meet business needs.

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