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IT Service Desk associate

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Intelliswift Software Inc

2024-11-05 05:43:59

Job location Burbank, California, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

IT Service Desk, Desktop Support Technician / Analyst with 4-7+ years of experience including DHCP, Active Directory Azure, O365, VPN, MFA, SCCM, Windows 10, PC Imaging, upgrades for a 6 month contract position.

This position is onsite and pays $25 an hour .

Must be A+ Certified

What you will be doing:

- Remote, helpdesk and desktop support for all issues - hardware, software, application, and imaging

- Remote, helpdesk support through VPN

- Supporting Windows 10 and O365 environment

- PC Imaging using SCCM

- Support using Active Directory Azure, AD Azure, MFA, Multi-Factor Authentication

What you will need:

- 4-7+ years of experience in Technical Support, Helpdesk Support, Remote Support, Desktop Support or Field Support

- Solid experience with DHCP

- Experience with Active Directory Azure, AD Azure

- Experience with remote support through VPN

- Experience with MFA - Multi-Factor Authentication

- Experience with SCCM - System Center Configuration Manager for PC Imaging and Windows migrations

- Office 365, O365

- Operational break/fix support

- Experience supporting Windows 10

Certifications:

- A+ Certified

Work Ability:

- Ability to lift up to approx. 40-50+ lbs, mobility will require bending, crawling in work stations, walking around facilities, sitting, standing, lifting / moving devices, computers, printers, etc.

Inform a friend!

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