Housekeeping Supervisor

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Job description

Job Summary:
The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence.

Responsibilities:
QUALIFICATIONS:

At least 2 to 3 years of progressive experience in a hotel or a related field required.

High School diploma or equivalent required.

College course work in related field helpful.

Previous supervisory responsibility preferred.

RESPONSIBILITIES:

Approach all encounters with guests and associates in a friendly service oriented manner.

Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.

In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.

Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked with linen only.

Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.

Maintain key control system.

Supervise all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.

Submit proper documentation regarding poor work performance misconduct excessive absenteeism lateness and improper attire.

Handle items for 'Lost and Found' according to the standards.

Be familiar with all Aimbridge Hospitality policies and House Rules.

Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.

Ensure the overall appearance cleanliness and orderliness of staff.

Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.

Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.

Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings.

Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.

Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.

Oversee proper and constructive training of Room Attendants.

Motivate coach and counsel staff as necessary.

Collect all keys and assignment sheets daily at the end of the shift.

Attend meetings as required by Management.

Ensure completion of regular maintenance and cleaning projects on a biannual basis.

Monitor all V.I.P.'s special guests and requests.

Perform any other duties as requested by Management.

Property Details:

A PALM SPRINGS HOTEL WITH AN ELEVATED STYLE

Elevated style, contemporary vibe, and an unbeatable setting at the foot of the San Jacinto Mountains. The new aesthetic is inspired by the desert landscape and features neutral colors, wood accents and splashes of color. With deluxe resort accommodations and unbeatable service, the DoubleTree Golf Resort Palm Springs is most scenic and relaxing resort experience in Palm Springs. The DoubleTree Golf Resort Palm Springs is the definition of VACATION with it's stunning golf course and mountain views.

Our Palm Springs resort boasts a 27-hole championship golf course with views of the mountains and lake. Visitors are pampered at The Spa At Desert Princess with a massage or facial. Swim in the Olympic-sized pool, which features two hot tubs, private cabanas and a 5,000 sq. ft. sundeck. Burn some calories in our modern fitness center featuring state-of-the-art equipment.

Dine at either of the two new restaurants added during the renovation or choose room service. Polanco Kitchen, which serves Southern California inspired cuisine. Mira Bar features mountain views, indoor or outdoor seating and is the perfect place to watch sports.

Enjoy 23,000 sq. ft. of flexible meeting and event space. Host a business conference or dream wedding for up to 1,200 guests in the Mesquite Ballroom or use the majestic San Jacinto Mountains as a beautiful backdrop for an outdoor wedding.

As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Compensation Min:
USD $17.86/Hr.

Compensation Mid:
USD $22.33/Hr.

Compensation Max:
USD $26.79/Hr.

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