Sr. Solution Architect - Communications and Collaboration - SoCal Region

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Job description

Performs as lead Solution Architect in developing Communications and Collaboration solutions and annuity based services. Creates go-to-market offerings and strategies for emerging technologies. Maintains solid understanding of communications infrastructure within data center, LAN and WAN. Provides general working knowledge that spans multiple service practices along with good overall technical knowledge. Handles pre-sales cycles, manages projects and timelines as well as provides industry leading consulting guidance to clients and sales teams throughout United States on various size Communications and Collaboration projects.

Essential Duties and Responsibilities

• Consults with client and sales team to define needs or problems, conducts research to obtain data, and analyzes data to advise on or recommend solutions.

• Works directly with client to gather requirements, designs solution, builds proof of concept and implementation strategy.

• Provides technical advice to Account Executive to resolve product or service requests regarding technical issues.

• Understands and identifies client opportunities and maps those requirements to Logicalis solutions.

• Assists in opportunity evaluation, and leads or assists on pursuits at new clients or within existing ones.

• Assists clients in making sound financial decisions, assists them in deploying solutions to meet business requirements.

• Hosts conferences, collects data and prepares comprehensive well structured Statements of Work (SOW), inclusive of Consulting and Engineering estimates.

• Manages technical relationships with various manufactures with sound knowledge of Cisco, Microsoft Collaboration and Zoom product lines.

• Creates and manages communication and collaboration RFP process.

• Creates overall technical vision for given solution and assists sales team in selling Logicalis' overall solution to client.

• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

• Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities

This job has no supervisory responsibilities.

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