SAP FICO FTE

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Job description

Summary:

To coordinate and execute cross module help desk support, business process modeling and enhancement, user training and participate in project implementation to support business growth

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Project Implementation

Coordinate the activities of system implementation to meet major milestones and the overall project timeline

Communicate with the key user to gather the requirement for the business process flow, and translate them into system requirements

Configure the system according to business requirement / scenarios

Prepare functional specifications and authorization matrix. Maintain close communication with technical team and user to resolve any design issue.

Assist user to identify the business scenario for system testing. Document testing scenarios, guide and work with users to identify and resolve issues arisen during system test

Coordinate cut over activities during system implementation

Coordinate and conduct training to key user

Helpdesk Support

Troubleshoot application issues raised from users. Establish priority and develop solution.

Document and analysis the support ticket in responsible area. Develop plan for business improvement.

Business Process Modeling and Enhancement

Propose process and system flow that can streamline the business process and improve efficiency.

Develop deep business process understanding in responsible area, be able to provide I.T solution to fit business's need.

Improve and enhance the quality of the data in the system. Enable better decision making based on the analytic of data.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications and Education (Required)

4 to 5 years of experience in SAP as an analyst in FICO modules.

2 to 3 years of experience of working in manufacturing industry

Experience with at least 1 full cycle of project implementation

Understand business need and identify solutions. Able to demonstrate an understanding of how SAP solution meet customer requirement.

Team player with positive and pro-active attitude. Able to work under pressure and to accept new challenges

Strong interpersonal and communication skill

Training Requirements:

Initial

Watch training video(s) as applicable to position

Review and understanding of the following documents/policies:

Quality Manual

GOS (per GOS 6.2, F735 "Master Reading List")

Continuous

Understand and properly utilize SAP to enter or update all information required within the scope of this position or other assigned duties.

Review and understand any revised document from initial training.

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