Specialist, Certified Used Vehicle Department

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Job description

Start working the way you have imagined with a top auto manufacturer.
Volt is immediately hiring a Customer Analyst for their Certified Pre-Owned Used Vehicle department.
As a Customer Analyst you will:

• Tracking budget and incentive spend to allow maximum resource usage towards achievement of sales objectives
• Providing Certified Pre Owned phone and e-mail support to Dealers and field personnel
• Helping Dealers maximize their Certified Pre-Oned inventory listings count and quality
• Monitoring compliance to ensure customer experience meets Certified Pre-Owned program standards
• Refining the metrics and reporting used by field personnel to review CPO business with dealers to drive Certified Pre-Owned sales

This is a 12 month role, with potential to go longer, and potential for temp to hire. Hours are full time, 40 hours per week working hybrid, 3 days onsite and 2 days remote.
The ideal candidate will have:

• Minimum 6 months or more of operations or data analysis or sales operation or reporting experience
• Must have strong communication and interpersonal skills as you will communicate with dealers and field personnel
• Completed Bachelors degree in Business, Finance, Marketing, Economics, Analytics, Statistics or related field

Pay Rate: $25-28/hr
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that may include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Volt is acting as an Employment Agency in relation to this vacancy.

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