Collections Specialist

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Job description

Come create your career with Volt
Volt is immediately hiring for Collection Specialist in Long Beach, CA.

As an Collections Specialist you will:

• Monitor aging for domestic and international customer balances to identify outstanding debts and contact them to collect the balances owed.
• Identify financial warning signs and notify management of customers exhibiting those indicators.
• Maintain accurate records of communications and payment arrangements.
• Report to management on collection activity and status of overdue balances.
• Interact with customers on past due accounts, past due balances, go over payment plans options, declined payments, etc.
• Conduct thorough investigation into past due balances, including analyzing payment history to identify patterns or discrepancies related to past due.
• Collaborate with relevant departments to gather information and documentation for investigation.
• Provide reports and summaries of collection activities to management as needed.
• Review, analyze and approve incoming sales orders for accuracy and completeness.
• Collaborate with sales representatives and other departments to resolve discrepancies or issues in sales orders.

This is a full-time opportunity Monday - Friday 7:30 am - 4:00 pm open to overtime.
The ideal candidate will have Mandatory Skills:

• Requires a high school diploma or equivalent
• Post-high school education in Accounting or Finance, desirable
• 3-5 years of experience
• Prior experience with high volume commercial collections at a wholesale business
• Knowledge of commercial collection laws and GAAP and SOX requirements as they relate to AR, Credit, and Collections
• Excellent verbal and written communication skills, including negotiation and conflict resolution, via email and over the phone.
• Proficiency in Microsoft Office applications, especially Excel
• Prior experience in ERP system, NetSuite preferred
• Ability to work independently within established procedures associated with job function.
• Proficiency in multiple competencies related to the job
• Ability to work under minimal supervision

Pay Rate: $23.00 - 25.00 per hour
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at . Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Volt is acting as an Employment Agency in relation to this vacancy.

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