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Manager Global Rebate Operations

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Western Digital

2024-11-06 15:43:40

Job location Irvine, California, United States

Job type: fulltime

Job industry: Other

Job description

Job Description

Manager Rebate Operations

Scope: Global owner for WD rebate settlement (OEM + Disty+ Retail), including validation, payouts and customer escalations. Manage a 15-person team, globally dispersed across multiple locations and time zones.

Essential Duties & Responsibiities:

Ensure effective and accurate execution of quarterly rebate settlements, meeting internal controls requirements and external customer satisfaction

Drive process improvement and alignment across all aspects of WD rebates and claims settlements.

Provide subject mater expertise for continued transformation of WD's roadmap of solutions.

Troubleshoot issues and manage operational and customer-facing escalations related to rebate settlement

Set business metrics and goals for global team.

Support financial close process and revenue reserves related to rebates

Serve as trusted advisor to executives across Sales, Pricing, Finance & Accounting.

Inform a friend!

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