Manager, Pre Sales Engineering

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Job description

Overview:
Candidates MUST BE local to the Irvine, California area with a willingness to work on-site two to three days per week as necessary

As a Manager, Pre-Sales Engineering, you will lead, develop, mentor and grow a team of pre-sales engineers. You will work closely with Engineering Leadership on process, alignment and reporting while peering with colleagues in order to set business priorities across the different technologies we support.

Responsibilities:

CORPORATE VALUES

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

YOUR IMPACT

The essential functions of this position include:

Oversee, train, assist and develop the Pre-Sales staff

Lead a team of systems engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of ePlus capabilities

Lead, grow, and mentor your Sales Engineering team to develop and maintain skills necessary to deliver proposed solutions around our strategic technologies such as Core, Data Center, UC and Security

Develop and improve processes and procedures to minimize errors, maximize efficiencies and ensure a clean handoff from pre-sales to post-sales

Manage group workload and resource scheduling across multiple projects/opportunities with pre-sales coordinator

Develop methodology to measure and delegate opportunities that will allow for visibility to workload and forecasted needs

Conduct typical management functions such as interview/hire qualified candidates, conduct performance reviews, and actively participate in employee career planning

Conduct customer presentations on ePlus value proposition and technical solution set for assigned accounts and focus areas throughout the Region (and Nationally, when requested)

Work with ePlus personnel and ePlus National Practice Leads to help develop differentiated solutions

Develop training roadmaps for individuals and/or team as it relates to our strategic portfolio

Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)

Assist sales account managers and pre-sales engineers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development

Assist with RFP/RFI/RFQ responses, as presented

Responsible for review of Statement of Work (SOW) prior to customer presentation

Function as a liaison between the sales team and professional services organization to ensure timely and accurate proposals are generated

Follow ePlus' performance review process to promote communication, provide useful feedback about job performance and contribute to an employee's professional development

As a manager, you are also expected to:

Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration

Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members

Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization

Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed

QUALIFICATIONS

College Degree in related field or equivalent business experience required

5+ years of applicable technical pre-sales experience in the IT industry preferred

3+ years of management experience preferred

Previous VAR managerial experience preferred

Proven ability to align with sales and operations for coordinated efforts in growing the business

Thorough knowledge of full customer engagement cycle

MS Office Suite (Visio, Excel, Word, PowerPoint)

Ability to present to all levels of executive and technical management

POSITION SPECIFICS

The base salary range for this position at commencement of employment is expected to be between $120,000 and $180,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed .

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property, and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

PHYSICAL REQUIREMENTS

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

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