Housekeeping Administrative Assistant

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Job description

Job Description

At Fairmont Century Plaza, our commitment to luxurious, efficient service extends behind the scenes with our dedicated Housekeeping team. As a Housekeeping Administrative Assistant, you will play a key role in ensuring the seamless execution of operations, supporting our Housekeeping team in providing guests with pristine, comfortable, and unforgettable accommodations.

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

Provide professional, friendly, and efficient support for all administrative tasks within the Housekeeping department.

Coordinate with the Housekeeping team to track room status, maintain records, and update shift reports to ensure operational efficiency.

Assist in ordering, inventory control, and distribution of housekeeping supplies to maintain a well-stocked department.

Manage schedules, maintain time and attendance records, and coordinate training sessions for Housekeeping staff.

Address guest inquiries and coordinate timely responses to ensure guest satisfaction with housekeeping services.

Communicate with other departments, such as Engineering and Front Office, to support smooth inter-departmental collaboration.

Uphold department policies, procedures, and service standards.

Follow all safety policies to maintain a safe and orderly work environment.

Other duties as assigned.

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