Program Manager - Interim Housing

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Job description

Job Description

Job Summary

The Program Manager - COVID Recovery Rehousing Program (COVID RRP) serves as a team leader providing supervision to program staff as well as overseeing day-to-day operations of the program. The Program Manager ensures the delivery of quality care in accordance to the rules and regulations established by contracted agencies as well as adhering to the mission of St. Joseph Center.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Program Manager's key areas of responsibility include:

Key Areas of Responsibility:

Provide supervision to a team of case managers and housing navigators that provide field-based services to homeless and formerly homeless individuals who are enrolled in the COVID RRP.

Oversee service delivery, consulting regularly with the Director of Interim Housing regarding quality control issues to maintain the highest standard of services.

Coordinate the development of cooperative relationships with other service providers, police and public safety officers and/or any other community resources.

Develop, review, and revise, as necessary, all administrative policies and procedures in keeping with program requirements.

Essential Duties:

Provide oversight to all program staff, monitoring monthly staff productivity.

Oversee client referral and intake process.

Closely track client charts, client progress notes, financial record keeping, and other mandatory programmatic forms.

Track progress towards meeting programmatic goals.

Provide assessment, crisis intervention, linkage to mental health and case management services.

Prepare weekly and monthly progress reports.

Monitor program budget during the fiscal year.

Participating in other St. Joseph Center community, administrative and fundraising activities as necessary.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

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