Senior Manager Global Trade Operations

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Job description

Job Description

Western Digital is seeking a Senior Manager for their Global Trade Operations Organization, located in San Jose, California. This is position is a pivotal role within the organization at it aims to derive business value through compliance practices. In this role the incumbent must possess an amalgamation of subject matter expertise in the area of Import and Export operations and compliance with a flair for business facilitation, data analytics and team management.

This is a global role and the incumbent will manage a team of regional trade experts and lead them in paving the path for supporting WD's business units and functions in managing their trade compliance obligations with US Export and customs compliance and other local country regulations and requirements and create business value by pro-active engagement, regulatory monitoring and developing initiates/projects that support market accessibility, mitigates risk for the organization and derives cost effectiveness.

You will be an integral member of the Global Logistics/Global Trade Operations team and report to the Senior Director Transportation and Trade Operations.

We are looking for a highly motivated and a self-driven candidate, who is able to imbibe the corporate vision and execute on the organization's strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

High working knowledge of international import/export operations and must be able to effectively troubleshoot any issues that may arise in international trade and transportation.

Responsible for customs and trade operations support in United States and International locations

Develop strategies and actionable plans to support compliant and efficient international movement of products and services through partnership with internal and external stakeholders.

Engages with internal stakeholders to provide consultation and guidance in managing their compliance obligations.

Interface with freight forwarders, US government officials, custom brokers, internal and external customers on all matters pertaining to import and export regulations.

The job entails managing and executing on both operational tasks and problem-solving, as situations arise.

Design a global customs brokerage, forwarder, and logistic partner program with the intent to deploy and support trade operations.

Responsible for Key Performance Indicators (KPI) with a goal to drive ongoing process improvement.

Evaluate new government and trade compliance requirements to ensure standard operating procedures are updated accordingly.

Partner with the legal team to understand the regulatory changes that impact business and engage internal functions to develop and execute defined procedures.

Serve as a functional expert in Global Trade matters for the region by using experience and knowledge of customs regulations, as well as other partner governmental agencies, to promote increased compliant market access for efficient flow of goods across borders.

Drive improvements on cost, lead time and process efficiency through data analytics, automated tool utilization and robust data management

Build communications, training plans and desk/standard operating procedures to ensure all internal and external partners are aware and aligned to trade compliance governance processes.

Work in collaboration with leadership, product and business teams, and external partners to create and enforce regional trade compliance

Build, track and maintain content and metrics to monitor for actionable insights that enhance the trade compliance experience for customers and partners.

Monitor proposed changes in import and export control law and regulations and assesses the impact of these proposed changes on the Company's business.

Manage daily tasks related to providing trade compliance governance guidance of all global governance standards and programs implemented, including conducting research, updating status reports, and coordinating team deliverables.

Assist with technology, product classification, including Harmonized Commodity Codes (HTS, Schedule B, ECCN) classifications specific to in country requirements.

Proactively identify and drive automation, accuracy, friction reduction, and process improvement initiatives

Experience & Expertise

Deep technical knowledge of global customs, import and export topics, including incoterms, valuation, classification, country of origin, free-trade agreements, export controls, licensing, and sanctions

Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter

Being informed on current on global trade developments and work to identify savings opportunities and compliance improvements

Excellent team leader with great organizational skills, strong motivation to succeed, and ability to cultivate strong internal and external relationships

Flexibility to work with colleagues around the world, foreign language capabilities a plus

Experience with the U.S. Customs and Border Protection, Bureau of Industry and Security, Office of Foreign Assets Control, or the Directorate of Defense Trade Controls and similar organizations in other countries

Experience managing/supervising teams

Strong analytical and communication skills

Able to successfully execute multiple projects from start to finish

Bachelor's/Master's degree and a US Customs broker license

Knowledge of Global Trade Management system is a definite plus

Capability and Competencies

Is a proven Trusted Partner who exuberates authenticity, empathy, integrity, accountability, and professional ethics.

Communicates effectively

Invests in the team and relationship with stakeholders

Encourages collaboration cross functionally, culturally and countries

Creates a respective and safe environment

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