Mortgage Loan Servicing Payment Adjustment Analyst II

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Job description

PENNYMAC:
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day:
The Loan Remittance Analyst will resolve exceptions, prepare loan adjustments, disposition loan remittances to corresponding loan balances, and review/prepare bank deposits. As the Analyst, you will handle additional higher level responsibilities such as: more complex levels of transactions, some QA/QC, Audit related routines and training with limited supervision to complete daily tasks and duties.

The Loan Remittance Analyst will:

Resolve remittance exception transactions in accordance with department protocol to meet all investor, insurer, state, federal and other compliance guidelines for specific transaction types and codes

Identify/escalate any scenarios that impact a loan transaction

Handle new and aging remittance application and loan adjustment transaction

Process all exception activity to ensure timely completion based on established SLAs and escalation where applicable

Review and process daily posting consolidations to ensure all negotiable items are processed in accordance with applicable regulations and company policies

Maintain and provide management with daily reporting

Perform other duties as assigned

Demonstrate behaviors which are aligned with the organization's core values

What You'll Bring:
Knowledge of mortgage industry practices, terminology and technology platforms preferred

Knowledge of federal and state laws pertaining to the mortgage banking industry

Experience using automated financial or loan tracking systems preferred

Knowledge of customer service and collection principles a plus

Basic knowledge of running existing queries and creating reports preferred

Proficient in 10-key by touch

Advanced proficiency in Word, Excel and Gmail

Why You Should Join:
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

Comprehensive Medical, Dental, and Vision

Paid Time Off Programs including vacation, holidays, illness, and parental leave

Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

Retirement benefits, life insurance, 401k match, and tuition reimbursement

Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit:

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

Lower in range - Building skills and experience in the role

Mid-range - Experience and skills align with proficiency in the role

Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary:
$45,000 - $66,000

Work Model:
OFFICE

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