Assistant Manager

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Job description

Overview:

Where Better Experiences Begin!

Are you a natural leader with a passion for helping others feel their best? At Massage Envy Moreno Valley, you'll have the unique opportunity to guide a team dedicated to delivering outstanding customer experiences that leave guests feeling renewed and valued. We're looking for someone who can motivate and support our team to reach their full potential through positive reinforcement and encouragement.

Why You'll Love Making a Difference Here: Perks & PayCompetitive Pay: $17 - $20 per hour + bonuses & commissions

Benefits: Health, Dental, and Aflac insurance options

Plan for the Future: 401(k) for peace of mind

Work-Life Balance: Flexible schedules to suit your lifestyle

Professional Training: Learn about our services and products in-depth to better serve our guests

Self-Care Perks: Free monthly massage, skincare, or stretch service + 50% off products

Who You Are:We're looking for someone who understands the importance of each customer interaction and knows how to inspire a team to make every guest feel welcomed and cared for. If you can lead by example, resolve issues gracefully, and foster a customer-first culture, you'll be a perfect fit. Here's what we value:

Customer Service Expertise: Management or sales experience in a guest-facing environment like a spa, salon, or gym is ideal

Empathetic Leadership: You know how to motivate, coach, and support your team while ensuring guests feel at home

Goal-Driven Mentor: You're skilled in helping team members set and achieve their goals through positive reinforcement and encouragement

Exceptional Communicator: Skilled at having constructive conversations, especially when it's about improving guest service

Culture Champion: You create a supportive, respectful atmosphere where team members feel valued and guests feel recognized

How You'll Create Unforgettable Guest Experiences:Elevate Every Visit: Ensure guests receive a personalized and relaxing experience from the moment they walk in until they leave

Drive Team Excellence: Lead the team in building guest relationships, promoting memberships, and showcasing retail products that enhance their wellness journeys

Be the Go-To Problem Solver: Handle guest feedback with care, resolving any issues with a focus on guest satisfaction

Inspire Team Success: Motivate team members by setting clear expectations, providing ongoing training, and using positive reinforcement to help them achieve their goals

Build Lasting Relationships: Foster a positive environment for both team members and guests, helping everyone feel part of the Massage Envy family

Our Culture & How We Support You:At Massage Envy Moreno Valley, we believe in recognizing and celebrating both team and individual contributions. We're committed to your growth and success, offering:

Recognition Programs: Standout performers earn recognition through awards like Employee of the Month and Manager of the Year

Career Development: Leadership training and support tailored to help you succeed

Inclusive Community: We embrace individuality, share knowledge, and foster a caring culture that enhances each guest experience

Ready to lead a team dedicated to making every guest feel valued? Join us in creating a warm, welcoming space where guests can rejuvenate and our team is inspired to thrive through your motivation and positive reinforcement! Apply today and help us build a community focused on wellness, support, and growth.

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Telecommute:
false

Salary:
$17 - $20

Job ID:
(phone number removed)

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