Field Based Provider Performance Consultant - Palm Springs, CA
Optum 38.08 US Dollar . USD Per hour
2024-10-06 01:43:38
North Palm Springs, California, United States
Job type: fulltime
Job industry: Other
Job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30am - 5:00pm PST. It may be necessary, given the business need, to work occasional overtime.
Our office is located at Palm Springs, CA. Employees will be required to work some days onsite and some days from home.
We offer 2 weeks of paid training. The hours during training will be 8:00am to 5:00pm, Monday - Friday.
Primary Responsibilities:
- Advance high volume office workflow and programmatic coordination in collaboration with the PRMs
- Complete in office assessment and advise on the development of supportive action plans
- Maintain the office action plan (in partnership with other accountable teammates and stakeholders)
- Host regular meetings / engagement cadence with office in collab with IPA staff
- Training / System Support / Education
- Coordinate with accountable teams for at the elbow training and system support (Practice Connect, Cozeva)
- Liaises on system challenges (Practice Connect, Cozeva, etc.) and escalates challenges to Optum resources - at the elbow
- Coordinate training and education sessions with Medical Directors to complete
- Clinical Support
- Chart dives to support quality and risk documentation
- Enter supplemental data on behalf of the office
- Determine event planning, coordination, and management for health fairs to support regional advancement of goals
- Support incomplete / amend / lookback workflows for high volume offices
- PRM Collaboration: Support PRMs in questions on pursuit list generation and reinforce PRM messages in the IPA office
Required Qualifications:
- High school diploma / GED or equivalent experience
- Must be 18 years old or older
- 1+ year healthcare experience
- Must have reliable transportation
- Ability to work full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30am - 5:00pm PST. It may be necessary, given the business need, to work occasional overtime
- Experience in Population Health Management such as HEDIS/STARs, Quality or Risk Adjustment programs
- Experience with Windows Suite including Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Associate degree
- Fluency in Spanish, Cantonese, Vietnamese, or Mandarin
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .