Architecture/Design/Development - DevOps Engineer II

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Job description

Pay rate range: $40-45/hr.

Job Description:

Title: Senior Messaging Role

Location: San Francisco, CA

Day 1 onsite

Responsibilities:

• Evaluate existing DNS design and provide recommendations for improvements to ensure highest level of resiliency and security

• Provide DNS expertise as required to resolve DNS related incidents

• Effectively communicate and resolve technical challenges within a large, diverse, and dispersed team environment

• Research, test and implement new solution architectures for securing applications

• Develop automation and support embedded API calls for external system integration into ticketing platform (Service Now)

• Manage DNS based redirects as required by the business

• Manage domain registration transfers and purchasing

• Work closely with Information Security team on security enhancements

• Manage split brain DNS and optimize change workflow

• Assist with management and maintenance of Microsoft Exchange in a hybrid on premoud environment

• Troubleshooting resolution of Exchange issues raised through escalation

• Assisting in engineering mail connectivity solutions for application support

• Setting up mailboxes, mailbox restorations, eDiscovery requests

• Experience implementing Exchange related security best practice

• Manage Mimecast edge gateway email security platform

• Exchange disaster recovery setup, configuration, and administration including documentation

• Ability to manage acquisition related messaging integration and co-existence activities

• Implementing internal / external DNS changes and maintaining security best practice (Cloudflare)

• Review and document processes related to DNS and Exchange services

• Support of Exchange related services in Microsoft Purview and Defender

• Management of distribution group automation solutions

• Providing guidance to other team members on proper policy and procedure according to best practice

• General knowledge of various other IT practices including networking, servers, and voice.

Qualifications:

• Bachelor's Degree preferred (Information Technology, Computer Science, or related field)

• Sound understanding of Microsoft Exchange in a hybrid enterprise environment

• 5+ years experience managing an enterprise Exchange environment

• 5+ years experience managing external DNS and Microsoft DNS in an enterprise

Requirements:

• Ability and willingness to work in a 24 7 365 environment

• Excellent communication skills

• Ability to lead when required and provide guidance on project engagements

• Enterprise Exchange system engineering experience (Exchange 2019 / Exchange Online)

• Excellent troubleshooting and problem-solving skills

• Scripting experience: Powershell, Python, RESTful API

• Experience using a helpdesk or IT incident management software (Service Now)

• Excellent knowledge of DNS, Active Directory, Azure Active Directory

• Customer focused on timely issue resolution in a team oriented environment

• Ability to work both independently and as part of a team

• Strong critical thinking / problem-solving, and the ability to debug complex-cross systems problems, and document root cause including remediation.

• Experience in change and incident management

• Experience with testing and deployment of automation tools

• General knowledge of software development practices

• Understanding of IP networking and network architecture

• Experience in Microsoft Active Directory DNS and Sites and Services

• Experience managing cloud based DNS: Cloudflare and Route 53

• Scripting and automation based on Cloudflare API

• Knowledge of HTTP, TLS, WAF and CDN standards and technology

• Working knowledge of Microsoft 365 suite of products and links to Exchange Online

• Working knowledge of MDM solutions (Intune).

Comments for Suppliers: Manager looking for mandatory skills with On Prem/Cloud, DNS, Cloudfare,

Power shell scripting.

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