Senior Facilities Manager (Remote - CA)

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Job description

Overview:
This is a remote role that may only be hired in the following location: California

The Senior Facilities Manager leads support of the maintenance, business operations, and physical assets of Bank facilities at a high level of scope and ability. Ensures department activities and methodologies create value for the Bank, as well as align with business goals and objectives, through expertise and familiarity with facility infrastructure. Implements policies or procedures that enforce regulatory and corporate policy compliance. Maximizes operational efficiencies, improves service quality, and manages risks through oversight of facility activities. Provides guidance to less experienced associates in the work group and coordinates solutions for complex facilities matters.

Responsibilities:
Facility Support - Oversees maintenance and repairs efforts towards the functionality of Bank facilities. Dispatches and ensures timely completion of work order requests. Manages preventative maintenance activities and schedule to minimize disruption in business operations. Performs facilities inspections, provides reports, and develops effective asset management strategies. Aids execution of department projects including major works, renovations, capital improvements, relocations, mergers, acquisitions, and other special initiatives. Assists with emergency preparedness plans, standard operating procedures, and playbooks.

Facility Service - Develops relationships with clients, business partners, and vendors to facilitate excellent service delivery and achieve high customer satisfaction ratings. Monitors internal service level standards and key performance indicator metrics. Implements solutions to address any service or performance deficiencies.

Vendor Management - Manages vendors including effective work order communications, invoice management, performance & accountability monitoring, network optimization recommendations, and vendor procurement activities.

Budget Planning - Provides development and oversight of capital and expense budgets, including business case recommendations for proposed major expenditures or budget variances. Reports on budget performance and plan versus actual variations. Identifies cost savings and cost reduction opportunities.

Qualifications:
Bachelor's Degree and 6 years of experience in Corporate Real Estate Facilities/ Property Management

- OR - High School Diploma or GED and 10 years of experience in Corporate Real Estate Facilities/ Property Management

Additional Required Qualifications:

Corporate Real Estate Facilities and Maintenance experience

Experience managing electrical and mechanical vendors

Experience performing in-depth building assessments

Ability to communicate and collaborate effectively

Experience understanding maintenance cost

Financial reporting for property management experience

30% percent travel

Preferred:

Experience Managing Property Management companies

Familiarity with creating Leases

Certifications: ASHRAE, BOMA, and/or IFMA

Commissioning background

Financial Services experience

If hired in California, the base pay for this position is generally between $106,909 and $163,927 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here:

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