Pomona Women's Center - Lead Counselor

---

Job description

845 E Arrow Hwy, Pomona, CA 91767, USA Req

Friday, October 18, 2024

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.

Residential Facility for women age 18 and above with severe substance use disorders are able to enter residential treatment with their children under the age of 10 . In addition to treatment of severe substance use disorder, the residential program is able to serve the following specialty populations: pregnant and postpartum women, women with histories of trauma and/or domestic violence, women with co-occurring mental health disorders, women with a history of traumatic brain injury, women with open DCFS cases, and women with criminal justice involvement.

Job Summary

The Lead Counselor I is a registered or certified substance use disorder professional who maintains registration from an approved/accredited California agency. The Lead Counselor I works in collaboration with other members of the multidisciplinary team to ensure the best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Acts as the Counselor I Shift Lead and coordinates assignment and rotation of facility coverage. The Lead Counselor is responsible for coordinating lunch breaks, facility rounds, donations, visiting coverage, meal monitoring, detox rounds, and behavioral rounds. The Lead Counselor I provides supervision and oversight of the clients and children throughout the facility with shifts providing 24/7 coverage. The Lead Counselors I supervise the clients during chores, visiting hours, meal times, medication line, detox, donations, groups, and free time. The Lead Counselor I is customer service focused and is quick to take the lead in providing crisis intervention and client stabilization. The Lead Counselor I has a high degree of self-awareness and the ability to stay calm under pressure.

Key Responsibilities

1. Maintains a high degree of self-awareness and the ability to stay calm under pressure.
2. Demonstrates strong crisis intervention and client stabilization skills and is skilled at motivational interviewing.
3. Assists clients with intake, assessment, and orientation to the program upon admission.
4. Utilizes trauma-informed care while applying crisis intervention, motivational interviewing, and supervision of the clients.
5. May monitor medication line as needed or assigned.

Clinical Documentation:

1. Write and complete all progress notes within 72 hours of service delivery.
2. Maintain compliance with due dates for all clinical documentation.
3. Documentation must comply with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards.
4. Documents all client UA's using the UA form and a progress note.

Program Coordination:

1. Leads by example and sets the tone of responsibility, trauma-informed care, and client customer service.
2. Responsible for ensuring shift exchange occurs and is documented through email for all shift exchanges (Morning, Swing, Graveyard).

Training, Supervision, and Quality Improvement:

1. Maintains full compliance with CCAPP or CADTP requirements for registration and certification.

Position Requirements

Education Requirements:

• Registration as a Substance Abuse Counselor from an approved/accredited California agency.

Experience:

• Preferably a minimum of two years' experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
• Experience working with clients experiencing acute withdrawal from substances.
• Knowledge of and experience with providing trauma-informed services.
• Experience delivering evidence-based practices.

Knowledge Required:

• Knowledge issues related to substance abuse, mental health, and criminal background.
• Culturally competent and able to work with a diverse population.
• Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications.

Skills and Abilities Required:

• Professionalism, punctuality, flexibility, and reliability are imperative.
• Strong computer skills, including Outlook, Excel, Word, and PowerPoint.
• Excellent verbal, written, and interpersonal skills.
• Integrity to handle sensitive information in a confidential manner.
• Action-oriented.
• Strong problem-solving skills.
• Excellent organization skills and ability to multitask and juggle multiple priorities.
• Outstanding ability to follow-through with tasks.
• Ability to work cooperatively and effectively as part of an interdisciplinary team and independently assume responsibility.
• Strong initiative and enthusiasm and willingness to pitch in whenever needed.
• Able to communicate well at all levels of the organization, including working with organization leadership and high-level representatives of partner organizations.
• Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.

We will consider for employment qualified applicants with arrest and conviction records.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

<!– job description page –>