Program Manager I

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Job description

Overview:
To effectively lead assigned projects, utilizing appropriate project management methodologies to drive the planning, implementation, and tracking of projects through all aspects of the project lifecycle. Project Managers are responsible for the planning, procurement, and execution of a project.

Responsibilities:
Manages projects with low to high complexity

Identifies and manages project deliverables, dependencies, communication, and critical path for all assigned projects.

Develops and maintains project plans, project charters, and budget summaries.

Works with subject matter experts and department representatives to develop, streamline, and implement newly established processes.

Responsible for successful hand-off of established processes and project deliverables to appropriate business owner(s).

Ensures projects stay on track by effectively following-up with project stakeholders and subject matter experts on outstanding project deliverables

Manages day-to-day project execution with little to no oversight.

Develops business cases, project charters and other project documentation, and presents to stakeholders as needed.

Effectively utilizes project management software, tools, and resources needed for project planning and execution.

Tracks, compiles, reviews, and analyzes project data and results

Oversees the tracking of tasks, timelines and resources necessary to meet project objectives while keeping within cost, scope, schedule and resource requirements.

Maintains project documentation per department specifications.

Communicates with project team, stakeholders and leaders on status, potential risks, issues, or dependencies associated with projects in a timely manner.

Develops and distributes communications to project stakeholders.

Effectively utilizes online collaboration applications.

Coordinates and facilitates both internal and external meetings.

Develops and publishes agendas, meeting minutes, and necessary documentation.

Plan and coordinate events, conferences, and webinars, as needed.

Other duties as assigned.

Qualifications:
Education and Experience

Bachelor's degree and at least one (1) year of relevant project management experience required. In lieu of a degree, a minimum of three (3) years of relevant project management experience will be considered. Experience managing multiple projects with medium to large teams. Experience in health plan environment preferred.

Special Skills, Licenses and Certifications

Strong communication skills, both verbal and written, to interpret and articulate project requirements to involved stakeholders. Exceptional interpersonal and customer service skills. Ability to establish and maintain effective working relationships across all levels within the organization. Detail-oriented. Strong organization skills with ability to work on multiple projects at one time and efficiently complete assigned projects within established timeframes and quality standards. Strong decision-making, problem solving, critical thinking skills. Able to work under pressure and meet critical deadlines in a fast-moving environment. Adaptable to a continuous changing environment. Working knowledge of project management methodologies and tools. Project Management Professional (PMP) or Lean Six Sigma (LSS) Greenbelt certification preferred but not required. Proficient experience in use of various computer system software including Windows, Microsoft Word, Excel, Outlook, Visio, and PowerPoint. Valid California driver's license and proof of current automobile insurance compliant with Partnership's policy are required to operate a vehicle and travel for company business.

Performance Based Competencies

Must be able to work in a fast-paced environment and maintain courtesy and composure when dealing with internal and external customers. Ability to function effectively with frequent interruptions and direction from multiple team members.

Work Environment And Physical Demands

More than 50% of work time is spent using a desktop computer. When necessary, the ability to lift, carry, or move objects of varying size, weighing up to 10 lbs.

All HealthPlan employees are expected to:

Provide the highest possible level of service to clients;

Promote teamwork and cooperative effort among employees;

Maintain safe practices; and

Abide by the HealthPlan's policies and procedures, as they may from time to time be updated.

HIRING RANGE

$85,173.51 - $(phone number removed)

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

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