Front Desk Operator and Assistant

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Job description

Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk and sales representative to provide customers with firsthand knowledge of product and services. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

Your central goal is to provide our clients with outstanding customer service and support. As the face of our company, the successful candidate will be presentable and friendly, with outstanding people s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities:

Greet guests and provide them with superb customer service.

Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.

Answer all client questions and incoming calls.

Redirect phone calls to the appropriate department and take down messages.

Accept all letters and packages, and distribute them to their appropriate departments.

Monitor, organize and forward emails.

Track and order office equipment and supplies.

Maintain records and files.

Oversee the office budget.

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