Front Desk Receptionist

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Job description

Summary

Under direction of the Lead Clerical, the primary responsibilities of the Front Desk /Scheduler and Registration staff are to greet clients, assist visitors with their needs, perform patient registration, schedule appointments by interfacing with referring physician offices, patients, and patients family members, monitor patient flow, and provide excellent customer service. Must speak Korean. Please do not apply if you do not speak KOREAN.

Essential Duties And Responsibilities

Greets customers in a polite and prompt manner.
Kindly and patiently assists clients by answering their questions and helping with their requests.
Ensures necessary information/scripts/paperwork are in order prior to patients arrival.
Accurately completes the registration process, enters patient information in the RIS and verifies discrepancies in patient information with patients, clinics or insurance companies as needed.
Reviews or completes exam questionnaires with patient as required.
Scans appropriate information to patient chart in RIS.
Check in/out patients, collect payments, and fill out paperwork.
Anticipates and provides assistance to accommodate patients having difficulty ambulating and completing forms.
Creates detailed notes in patient chart in RIS documenting pertinent information.
Maintains patient confidentiality.
Customer service experience, handling money, and attention to detail highly preferred.

Qualifications

High school or equivalent (Preferred)
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Education/Experience

High school diploma

Job Type: Full-time

Benefits

401(k)
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule

8 hour shift

Education

High school or equivalent (Preferred)

Pay: $19.00 - $32.00 per hour

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